Thank you for shopping at Murksli.com ("we," "us," or "our"). We appreciate your support for our original handcrafted products. We want you to be delighted with your purchase, but if you are not entirely satisfied, we're here to help.

1. Returns

We accept returns on eligible items within 7 days of the purchase date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You will also need to provide proof of purchase, such as your order number or receipt.

2. Non-Returnable Items

Certain types of items cannot be returned, including:

• Personalized or custom-made items
• Downloadable digital products

3. Returns

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 10 days.

4. Exchanges

If you need to exchange an item for a different size, color, or design, please contact us to arrange for the exchange. Exchanges are subject to availability, and you may be responsible for any price difference and shipping costs.

5. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately to arrange for a replacement or refund. We may require photo evidence of the damage or defect to process your claim.

7. Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us at info@murksli.com.

8. Changes to this Policy

We reserve the right to update or modify this Returns and Refunds Policy at any time. Any changes will be effective immediately upon posting the revised policy on this page.

Last updated: 7. April 2024