Murksli Custom Boards ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website [murksli.com] (the "Site") and use the services provided through our webshop.

1. Collection of Personal Information

We may collect personal information from you when you visit our Site or make a purchase through our webshop. This information may include:
• Name
• Contact information such as email address, mailing address, and phone number
• Payment information (e.g., credit card details)
• Order details and purchase history
• Demographic information such as age, gender, and preferences
• Other information relevant to customer surveys and/or offers
We collect this information when you voluntarily submit it to us or when you use our services, such as when you make a purchase or use our services.

2. Use of Personal Information

We may use the personal information we collect for various purposes, including but not limited to:
• Processing and fulfilling orders made through our webshop
• Communicating with you regarding your orders, inquiries, and requests
• Providing customer support and resolving issues
• Sending promotional emails, newsletters, and marketing communications about our products, services, and special offers (you may opt out of receiving these communications at any time)
• Conducting market research and analysis to improve our products and services
• Complying with legal obligations and enforcing our terms and policies

3. Legal Basis for Processing

We rely on the following legal bases for processing your personal information:
• The processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract (e.g., processing orders).
• The processing is necessary for compliance with a legal obligation to which we are subject (e.g., tax and accounting obligations).
• The processing is necessary for the purposes of our legitimate interests, provided that such interests are not overridden by your interests or fundamental rights and freedoms.

4. Data Subject Rights

You have the following rights regarding your personal information:
• The right to access: You have the right to request access to the personal information we hold about you.
• The right to rectification: You have the right to request that we correct any inaccuracies in your personal information.
• The right to erasure: You have the right to request that we erase your personal information under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
• The right to data portability: You have the right to request that we transfer the personal information that you have provided to us to another organization, or directly to you, under certain conditions.
• The right to object to processing: You have the right to object to the processing of your personal information under certain conditions.
To exercise any of these rights, please contact us using the contact information provided below.

5. Disclosure of Personal Information

We may share your personal information with third parties in the following circumstances:
• With service providers who assist us in operating our website, processing payments, fulfilling orders, and other business functions
• With our business partners and affiliates for marketing and promotional purposes (with your consent, where required by law)
• When required by law, such as in response to a subpoena, court order, or other legal process
• To protect our rights, property, or safety, or the rights, property, or safety of others
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

6. International Data Transfers

If we transfer your personal information to third parties located outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your personal information, such as Standard Contractual Clauses (SCCs) or Binding Corporate Rules (BCRs).

7. Data Security Measures

We are committed to ensuring that your personal information is secure. We implement appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

8. Data Retention Periods

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Consent Mechanisms

Where we rely on your consent as the legal basis for processing your personal information, such as for sending marketing communications, we will obtain your consent before doing so. You have the right to withdraw your consent at any time by contacting us using the contact information provided below.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or our practices regarding your personal information, please contact us at info@murksli.com.

11. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates.

Last updated: 28. May 2024